[14], While IBM had been credited with turning the personal computer (PC) into a mainstream product, the company could no longer monopolize its market. All Rights Reserved. Currently, Mr. Gerstner is the chairman of the board of directors of the Broad Institute of MIT and Harvard [3] and chairman of the board of the Gerstner Sloan Kettering Graduate School of Biomedical Sciences.[4]. Gerstner has held the position of chairman of the Broad Institute of MIT and Harvard since January 2013. By the end of 1994, IBM ceased new development of OS/2 software. The Foundation makes grants in Biomedical Research, Education, and Helping Hands. During Gerstner's 11-year tenure at American Express, membership had increased from 8.6 million to 30.7 million. A rebound in corporate travel will take longer, AmEx warned, with companies, particularly large ones, limiting their T&E spending for some time. As sales and profits rebounded, Gerstner was promoted to chairman and chief executive officer of AmEx's Travel Related Services in 1982, and president of the parent company in 1985. Outgoing IBM chairman and CEO Akers, a company lifer, was excessively immersed in its corporate culture, remaining loyal to traditional ways that masked the real threats. In 2008, Gerstner received the Legend in Leadership Award from the Yale School of Management. The New York-based company still beat Wall Street estimates for profit as it lowered credit loss reserves and benefited from higher online spending by consumers stuck at home. [22] Gerstner was also the first highly-paid IBM CEO relative to his home-grown predecessors, earning a personal fortune of hundreds of millions in his role. The company's own management was in the process of allowing its various divisions to rebrand and manage themselves — the so-called "Baby Blues." Most unsuccessful CEOs stumble because of one simple, fatal shortcoming", IBM100 - e-business - Transforming the World, "The Pain of Layoffs for Ex-Senior I.B.M. Layoffs and other tough management measures continued in the first two years of his tenure, but the company was saved, and business success has continued to grow steadily since then. [11] He discovered that the biggest problem that all major companies faced in 1993 was integrating all the separate computing technologies that were emerging at the time, and saw that IBM's unique competitive advantage was its ability to provide integrated solutions for customers – a company that could represent more than piece parts or components—something he only learned by going beyond just listening to the proponents of different technologies within IBM. In 1980, most department stores did not accept American Express cards — by 1985 retail sales were second only to airline tickets in card purchases. Net income fell to $1.44 billion, or $1.76 per share, for the quarter ended Dec. 31, compared with estimates for a profit of $1.31 per share, according to IBES data from Refinitiv. Upon becoming chief executive of IBM, Gerstner declared: "the last thing IBM needs right now is a vision", as he instead focused on execution, decisiveness, simplifying the organization for speed, and breaking the gridlock. Three years after Gerstner's 2002 retirement, IBM sold the PC division to Lenovo. Rupert Cornwell reports", "Why CEOs Fail It's rarely for lack of smarts or vision. Fisker stock is on track to double over the next year or so. The prevailing wisdom of the time held that IBM's core mainframe business was headed for obsolescence. [12] Gerstner reversed this plan, realizing from his previous experiences at RJR and American Express that there remained a vital need for a broad-based information technology integrator. Le portail boursorama.com compte plus de 30 millions de visites mensuelles et plus de 290 millions de pages vues par mois, en moyenne. Not only was the division continually the most profitable in the company, but it also led the entire financial services industry. The bullish outlook for travel, however, failed to lift shares, which fell 3% in late morning trade after AmEx’s total revenue, net of interest expense, dropped 17.1% to $36.09 billion.
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